Frequently Asked Questions

Which platforms are supported?
At the moment we are supporting the platforms YouTube and Soundcloud.

Which formats are supported?
YouTube results can be downloaded as MP3 (audio) or MP4 (video) files. Soundcloud results will be always downloaded as MP3 (audio) files.

Where do the downloads get saved?
You may check your browser settings. There you will find your download path.

The search is not working.
First of all please try to delete your browser cache, and refresh the page. Should you still get no results there might be no results for your search query. If you think this is an error send us a message using our contact form.

The play function is not working.
Please note that some videos/songs might not be available in your country. So, please try to search for another song.

My question is not listed.
Just send us a contact request using our contact form.